We take a tailored approach to our clients. We understand that each and every one of you is different, so we work flexibly and collaboratively to meet your needs. We believe that the key to successful project delivery is to establish trust in our working relationships – opening up clear lines of communication from the outset.
This tried and tested approach, complemented by our industry experience and in-house management tools, help us to get the best results.
Our knowledge and industry contacts are second to none. Because of this, we can help you select and appoint a consultant team with skills matched to the requirements of you and your project. We can also be relied upon to lead the briefing and appraisal processes, and to support building selection and due diligence studies.
In our view, good communication is vital to project management. At the start of each project, we define which of our in-house tools and management processes will best meet your needs. This ensures clear project reporting and controls such as risk and change management, with everything geared around delivering on time – and on budget.
Balancing creativity with cost can be a chore for some. But not for us.
When we start the design phase, we produce a detailed brief with you and the project team. This sets out clear parameters for cost and programme control. You can also be assured that we will manage the development of the design throughout the project to ensure things are kept on track, while protecting the integrity of the creative process.
We know procurement inside and out. This is down to our industry experience and ability to consider priorities and objectives, before selecting the best routes available for the project at hand. We also flag the risks and constraints related to each, to give you the overall picture. You can trust us to manage the overall procurement package. And, where needed, we can help with packages you’ve directly procured yourself.
We keep on top of the team. Throughout construction and delivery, we consistently work alongside the team on the ground to manage communications. Our skilled staff can professionally oversee a range of contracts, manage change, and nip any problems that may arise swiftly in the bud.
We complete things the right way, first time. In the run-up to finishing a project, we work with the contractor and project team to ensure the highest standards have been met, for top quality outcomes all round.
We understand that a smooth transition to occupation is important to you. Once your project is completed and the building is in use in the early stage of its life, we’ll continue to provide support. This enables us to quickly and efficiently solve any snagging issues or queries that might come up.
“The most impressive aspect of the Bruce Shaw culture for me is their ability to move seamlessly across the spectrum of client, other consultants and end users; forming good working relationships and yet maintaining impeccable levels of professional conduct and discretion.”
David Childs MRICS, Regional Development Manager, B&Q